The Back in Control 2 programme has now ended.

Please see the final reports from the external evaluation team here

Back In Control Project

About Back in Control (BIC) Project

Between June 2019 and August 2022, we delivered the 1st phase a project named “Back in Control” in order to identify instances of modern slavery and workplace exploitation in the Sunderland area and empower former victims to regain control of their lives. We also raise awareness of modern slavery and workplace exploitation among local organisations through seminars and outreach initiatives. On 01/08/2022, we launched the 2nd phase of this project with more emphasis on wellbeing, prevention and education.

The project aims to:

  • Identify victims of modern-day slavery and take appropriate steps to end exploitative situations.
  • Individually support former victims of modern-day slavery, enabling them to become resilient and regain control of their lives.
  •  Provide former victims with improved access to employment opportunities.
  •  Improve the financial prospects for former victims.
  • Provide local organisations with the tools and knowledge to recognise workplace exploitation and modern slavery.
  •  Recruit and train new volunteers.

BiC – Phase 1

During the 1st phase, we have been able to engage with and provide support to 90 clients, 11 of whom have been moved to the 2nd phase of the project (hence, improvements could only have been measured for clients who have left the programme). These clients received holistic support with issues such as access to welfare and housing, immigration, wellbeing and counselling support, as well as liaison with external organisations such as the council regarding correspondence.
Additionally, we have also supported clients who were being exploited at work to write grievance letters.  Emergency support has been provided during the pandemic, which included starting English language classes in response to other services closing, as well as material support, such as food vouchers and connectivity equipment, as well as internet access.
Through the project, we were able to support 54 clients to improve their financial situation, and 44 clients to improve their control of their life. We have also been able to support clients to improve their wellbeing and confidence.
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We are proud of the impact the Back in Control 2 programme, funded by the National Lottery Community Fund has made in providing effective support to people affected by modern day slavery and workplace exploitation.

Back in Control 2 update- February 2025:

Interim evaluation report- 2024/2025

The project has provided vital and valuable support to BME people affected by Modern Day Slavery and
Workplace Exploitation in Sunderland and the surrounding area.

This has especially focused on several aspects of their lives:

● Benefits
● Housing
● Support with immigration issues
● Material support
● Removing barriers in a flexible way
● General support and life and the UK, civic duties
● Employability
● Supporting asylum seekers
● Involvement and inclusion

So far, we have been able to achieve the following:

27 clients have reported improved wellbeing

24 clients have reported an improved financial situation

23 clients have experienced improved stability (e.g., as a result of their housing or immigration status changing)

8 clients have become volunteers, gaining skills and confidence, including members of the Project Steering Group, who help to shape the project.

Prevention, discovery and rescue, and awareness raising of 20 clients. (currently: 49).

We have a total of 82 clients.

Additionally:

-19 have reported benefit awards (we believe this to be underreported, as some clients did not recognise some of the awards as benefits)

-20 have reported being in a better housing situation

-17 have reported better English Language skills

-18 have reported feeling safer

Moreover, 64 out of 66 considered (through reviews or exits) recommended ICOS

ICOS Support from the BIC2 Project and ICOS:

● Fundamental in facilitating clients’ escape of labour exploitation/ modern day slavery and
rebuilding their lives afterwards.
● Emergency support including support with accommodation, travel, and food via the BIC2
programme, which prevented re-exploitation.
● Day-to-day support, enabling clients to obtain welfare entitlements, health care and
longer-term accommodation/housing.
● Support in gaining employment and accessing education and training.
● Wellbeing and mental health support, and opportunities to join local groups and activities.
● Interpretation and translation support, aiding ability to effectively communicate with the
necessary agencies, services, and authorities.
● Significant support in gaining settlement status, seeking asylum, and gaining refugee
status.

The project is running until August 2025.

For more information contact Michal Chantkowski, Development and Services Manager,
michal@icos.org.uk, 07596538482. ICOS would like to thank the National Lottery Community Fund for their generous funding and support

BIC Referral

We are keen to link with local organisations to ensure that Back in Control Project reaches the people who need it most. We need you to identify people you are working with who have suffered from modern slavery, workplace exploitation and need a helping hand. Refer them to us and we will do the rest.

Please download the referral form as a pdf document to your computer by Clicking Here

Please complete this referral form with the person being referred.

GDPR Note: We collect the minimum amount of data we need, follow GDPR’s rules regarding how to store personal data and honour the rights of the individual. 

Please email your scanned completed referral form (as an attachment) to office@icos.org.uk or post to 14 Foyle Street, Sunderland, SR1 1LE

Project Steering Group

The Back in Control 2 project has an active Project Steering Group (PSG), composed of 6 current project clients.

They help us to shape the project, make it more accessible, and act as project ambassadors, and critical friends to the project. They halil from a diverse range of countries and ethnicities, including Nigeria, Sierra Leone, Ukraine and Poland.

We are grateful for their work and we hope to expand it soon!

 

Please email your scanned completed referral form (as an attachment) to office@icos.org.uk or post to 14 Foyle Street, Sunderland, SR1 1LE

BIC Posters in different languages:

Media

The Project was reported on by the Sunderland Echo on 18th September 2019, see:  Sunderland Echo Back in Control

Social Media

Join our BIC Facebook page

Message us on Facebook Messenger:

Back in Control 2 (BiC2) has been highly successful in improving safety, stability, independence and
wellbeing for a very vulnerable group of adults affected by modern slavery and labour exploitation
in Sunderland and the surrounding area.​
Reaching and engaging hidden survivors
Between 2022 and 2025 the programme supported 92 diverse survivors, many with insecure
immigration status, limited English and complex trauma, who often struggle to engage with
statutory services. As a trusted, culturally competent organisation working through multiagency
networks and community outreach, BiC2 has been able to identify and support people who might
otherwise remain invisible and unprotected.​
Immediate safety, crisis support and stabilisation
BiC2 has been effective at responding rapidly when people escape exploitation, providing
emergency food, fuel, clothing, advocacy and access to safe accommodation, which prevents
homelessness and reduces the risk of immediate reexploitation. Quantitative data show statistically
significant early improvements in clients’ sense of safety within the first year of support, with even
stronger gains by 13–24 months.​
Building stability, independence and legal security
Over time, clients show clear progress in financial situation, housing, independence and knowledge
of how to find legal employment, with the largest gains emerging for those engaged for more than a
year. The project has successfully linked survivors into welfare, housing and specialist immigration
advice, helping them secure status, entitlements and protections that reduce longterm vulnerability
to further exploitation.​
Improving wellbeing, confidence and skills
Wellbeing scores improve across both 3–12 and 13–24 month periods, especially in clients’ ability to
make their own decisions, deal with problems and feel more relaxed and optimistic. Qualitative
interviews show that counselling, regular checkins, ESOL and skills development, plus opportunities
for volunteering and peer involvement, help rebuild confidence, agency and a sense of belonging for
both men and women, despite gendered patterns of trauma and exploitation.​
Influence, alignment and strategic value
Stakeholders report that BiC2 provides a model of traumainformed, holistic, multiagency practice
that aligns closely with UK priorities on safeguarding, early identification, prevention and reducing
reexploitation. The evaluation concludes that BiC2 delivers meaningful, sustained impact for
survivors and is strategically important to the regional response to modern slavery, with the
strongest outcomes where support and funding are sustained over the longer term.​
Back in Control 2 achieved clear, measurable gains in client safety, stability, independence and
wellbeing over the life of the project, with the strongest outcomes for those engaged beyond one
year.​
Stability and independence outcomes
Clients reported consistent improvements in core “stability and independence” indicators between
registration and followup. Across the outcome survey, overall scores rose by 46% at 3–12 months
and 67% at 13–24 months, with the largest longterm gains in financial situation, housing, personal
safety, English skills and knowledge of how to find legal employment. Several domains, including

feeling safe, financial stability, housing, crisishelp knowledge, English, and understanding of legal
work routes, showed statistically significant improvements by 13–24 months.​
Wellbeing and empowerment outcomes
On the SWEMWBS scale, total wellbeing scores increased by around 56–57% between baseline and
both followup periods, indicating sustained improvement over time. Early gains were strongest in
feeling relaxed and dealing with problems, while later gains focused on thinking clearly and making
decisions, with “being able to make up my own mind about things” improving significantly at both
followups. This pattern shows that BiC2 not only reduces immediate distress but also builds
longerterm autonomy, coping and emotional regulation.​
Gendered outcome patterns
Both men and women improved across all stability and independence indicators, but with different
strengths. Women showed greater gains in safety, housing, crisishelp knowledge, readiness for work
and English, while men progressed more in legal employment knowledge, independence and
managing daily tasks, and achieved a slightly higher overall stability score increase (48% vs 42%).
Wellbeing gains were broadly similar overall (56% total increase for both), but men showed a
significant improvement in relaxation while women recorded larger percentage increases in
optimism and clear thinking, albeit from a smaller sample.​
Prevention, rescue and reduced reexploitation
Increased perceptions of safety, improved crisishelp knowledge and stronger understanding of legal
employment routes all indicate that survivors are better equipped to avoid, exit or report
exploitative situations. Stakeholder and survivor interviews confirm that BiC2 played a critical role in
early identification, crisis response and safeguarding, often preventing homelessness or unsafe work
that would have led to reexploitation.​
Pathways to participation and longerterm change
Although employment and volunteering outcomes are harder to capture quantitatively, the
combination of improved autonomy, decisionmaking, English, and financial and housing stability
evidences a trajectory towards greater independence and participation. Qualitative accounts show
people moving into education, training, volunteering and safer work, using BiC2 support to rebuild
skills, confidence and future plans.​

Outcomes Survey:
BiC Outcome Measure %
Increase
3-12
Month
FU

% Increase
3-12 Month
FU (Male)

% Increase
3-12 Month
FU (Female)

% Increase
13-24
Month FU

Safe in current
situation

40% 36% 42% 61%
Financial Situation 38% 36% 38% 72%
Housing Situation 44% 40% 46% 67%
Basic Daily Things 29% 32% 25% 28%

Seek help in crisis 40% 36% 42% 56%
Independent 44% 44% 42% 44%
English Language skills 35% 32% 38% 67%
Finding Legal
Employment

40% 44% 33% 44%

Current Employer (if in
work)

44% Not enough
data

Not enough
data

Not enough
data
Readiness for work 39% 38% 43% 38%
Total Scores 46% 48% 42% 67%
Wellbeing:
Wellbeing Measure %
Increase
3-12
Month
FU

%
Increase
3-12
Month
FU
(Male)
%
Increase
3-12
Month
FU
(Female)
%
Increase
13-24
Month
FU

%
Increase
13-24
Month
FU
(Male)
%
Increase
13-24
Month
FU
(Female)

I’ve been feeling
optimistic about the
future

34% 28% 40% 37% 33% 35%

I’ve been feeling useful 28% 28% 28% 37% 27% 41%
I’ve been feeling relaxed 48% 52% 44% 47% 40% 47%
I’ve been dealing with
problems well

40% 40% 40% 53% 47% 53%
 I’ve been thinking clearly 32% 20% 44% 53% 53% 47%
I’ve been feeling close to
other people

26% 28% 24% 40% 33% 41%

I’ve been able to make
up my own mind about
things

38% 40% 36% 40% 40% 35%

Total Scores 56% 56% 56% 57% 53% 53%
The programme was uniquely positions to make a real difference to client’s lives, as it was
run by migrant people themselves. We would also like to thank the members of the lived –
experience Project Steering Group – Joy, Dominika, Andriy, Grzegorz, Dorota have helped us
to deliver a responsive programme which met survivor’s needs.
We would like to extend our gratitude to our partner- Impact North East CIC, who have provided
effective counselling to programme clients.
We would also like to thank the funder- the National Lottery Community Fund for their funding.
Finally, we are grateful to our evaluation partner- the University of Sunderland for their work on the
external evaluation of the programme.